a).
You have 30 calendar days to return an item from the date you received it.
WE ARE HOSTING 2020 TRADE FAIR, LILONGWE
About Exhibition
Alinafe Online Limited is the Manager of Lilongwe International Trade Fair on behalf of National Association of Small and Medium Enterprises (NASME) by means of conducting Trade Fairs, Bazaars, and Functions.
Next Exhibition
The NASME Trade Fair is one of the most awaited trade fairs in Malawi. The spectacular 3-day event has garnered tremendous popularity to become the leading forum for Trade and Business promotion in Malawi. We at Alinafe Online are aware of the high standards expected of an International Trade Fair, and are therefore, constantly striving to live up to this expectation. Stay Tuned for more updates
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Alinafe Online Limited Response to Covid-19
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Return & Refund Policy
Thanks for shopping at Alinafe.com.If you are not entirely satisfied with your purchase, we're here to help.
Returns
b).
To be eligible for a return, your item must be unused and in the same condition that you received it.
c).
Your item must be in the original packaging
d).
Your item needs to have the receipt or proof of purchase.
Refunds
a).
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
b).
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
c).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
a).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
b).
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
Disclaimer
2.1
Alinafe Online shall exercise due diligence in publishing of goods and services online but shall
provide no warranty for the goods and services so published.
2.2
The user shall bear the responsibility of ascertaining the quality of goods and services with the Third
Party and shall bear the risk related to the quality or conditions of the goods and services.
2.3
Unless an instruction has been given by the user in writing to Alinafe Online to ascertain the quality and
condition of goods and services specified, and Alinafe Online has accepted the said instruction in writing
, and the User has paid the price chargeable by cause of the instruction;
i)
Alinafe Online shall not be held to any liability whatsoever for any obligation under this Indemnification, and no
claim shall be enforceable against any person
acting for or on behalf of Alinafe Online in any capacity whatsoever in respect of matters covered under this disclaimer.
Compellability
3.1
Those who access the alinafe website and or the app do understand, agree to, and comply with each of the provisions of
the Terms and Conditions set herein.
The Agreement
4.1
The titles/ headings shall not constitute a term of this agreement
4.2
The parties hereby agree that;
Scope of these Terms and Conditions of Use
5.1
All of terms of use, set rules and all forms of agreements provided by Alinafe Online regarding the Service are deemed
to be applied as one unit with these Terms and Conditions of Use and Membership Agreement. In any case, if the contents of
these Terms and Conditions of Use differ from the contents
of other terms of use, special agreements, or rules, the provisions of these Terms and Conditions of Use will supersede.
5.2
Even if the User uses our Service through any other means,
these Terms and Conditions will be deemed to be applied between the User and Alinafe Online.
5.3
Alinafe Online may change the contents of the Terms and Conditions of Use and Membership Agreement
with time according to the amendments of the website, application and digital marketing policy, in which case,
the changed contents shall be displayed on the website and application. Subsequently the User will be bound by
the changed Terms and Conditions at the earlier of the point when a User uses the Service
for the first time or the point when the notification period provided by us has passed.
Provision of the Service
6.1
Alinafe Online provides the Service to Users through the app and website, or through other related methods
designed to provide highest quality,
professional and innovative online business solutions to Malawian and international traders and consumers.
6.2
The types, contents, and details of the service are as provided and posted on Alinafe.com by Alinafe Online.
6.3
Alinafe Online shall use best endeavours to promote and extend the sale of goods and services from third parties to users.
6.4
Users shall solicit any enquiries on the goods and services published on the app and website through the means provided
from time to time on the app and website, save as to the quality or condition of the goods or service.
Consideration for the Service
7.1
The Service will attract charges in the following forms:
a)
insertion or listing fees,
b)
commissions,
c)
advertisement fees
d)
fulfilment (handling) fees.
7.2
For convenience sake, the methods of payment are listed on Alinafe.com. The application
or website will take you to the point of making payment as you are adding your products or services or adverts.
User and Third Party Registration and Authentication
8.1
In order to enjoy the service, Users and Third parties are required to register as prescribed by Alinafe.com.
Users and third parties shall complete User registration in accordance with the prescribed procedures.
8.2
Users and Third parties shall confirm and warrant to Alinafe that all of the information they provide is true, accurate,
and up-to-date. Further, if a change occurs after User and Third Parties
registration the User or Third party shall promptly change their registration in accordance with the prescribed procedures.
8.3
Alinafe Online may refuse an application for User or Third Party registration at its absolute discretion.
In such case, the User or Third Party may not make any claim or objection and Alinafe
Online does not have any obligations whatsoever to the user or Third party.
8.4
Alinafe Online shall give registered Users or Third Parties (“Registered Users”) an ID, password, and other
authentication key (“Authentication Key”), or if the Authentication Key is set by the Registered User itself,
the Registered User shall strictly manage
the Authentication Key and shall not disclose, divulge, or allow another person to use the Authentication Key.
8.5
Alinafe Online may treat all communications conducted correctly using the Registered User’s
Authentication Key as being deemed to have been conducted by the Registered User itself or by a person
given the appropriate authority by the Registered User. In such case, Alinafe Online is not liable for any damage that occurs to the
Registered User, even if it occurs due to misuse of the Authentication Key or due to another reason.
8.6
Registered Users or Third Parties may cancel their User registration in accordance
with Alinafe Online’s prescribed procedures at any time.
8.7
Registered Users or Third Parties are deemed to consent to the receipt of e-mail from Alinafe.com. Registered User can refuse
to receive Alinafe Mail by cancelling User Registration or another method provided by alinafe.com.
Contact Information
9.1
If Alinafe online deems that notice is required to be made to a Registered User, it will make the notice
to the registered address using electronic mail, postal mail, telephone, fax, or another appropriate method. In this case the
notice will be deemed to have arrived when it would normally have arrived, even if it does not arrive or arrives late.
9.2
Questions and enquiries about the Service should be directed to Alinafe online by electronic
mail or postal mail or visiting Alinafe office, or any other method.
Handling User Information
10.1
Alinafe Online undertakes not to disclose any information about a User or a Third Party to some other person
than the said user or third party except in circumstances where the user or the third party would oneself have
deemed it in their interest to disclose such information to that other person, or in circumstances where the disclosure
of such information to the recipient person is deemed to be in the business interest of the User or Third party concerned
or in the circumstances where the user or the third
party oneself is under compulsion of the law to supply the information concerned to appropriate law enforcing agency.
Intellectual Property Rights
11.1
Alinafe (written in local language Chichewa or English) is a registered trademark in Malawi.
11.2
The copyrights, image rights, or other rights for all written materials, photographs, video, and other content posted
on the Site or in alinafe Mail (“Alinafe Web Content”) belong to alinafe or an approved third party. Unless otherwise stated by
alinafe online, Users are only permitted to peruse these contents in the methods prescribed by alinafe and copying,
redistributing, or using the contents in any other way, or changing, or creating derivative works using the contents is prohibited.
11.3
Copyrights for messages or files etc. contributed to the Site by Users (“Messages”) are
transferred to and belong to alinafe as a result of the contribution. Further, the User shall not
exercise an author’s personal rights regarding the use. Further, by contributing Messages to the Site, Users represent and warrant
that they have all the rights required to use the Messages and to license alinafe to use them (including copyright for the Messages, and
the consent of any individuals that could be
identified from inclusion in the subject or model for the Messages, or from the information in the Messages).
Transactions and Communications with Sellers
12.1
If Users or Third Parties conduct transactions through the Service, alinafe will not make any warranties, endorse,
act as an agent, mediate, intercede, or conduct any canvassing regarding the transaction between the Users.
12.2
If a User contacts a specified or unspecified Other Operator through the service and exchanges
Messages or otherwise communicates with them, the User
shall make judgments regarding whether or not to disclose information about the User themselves or the User’s interests.
12.3
Any disputes between the Users and third parties regarding transactions, communication or whatever
reason will be resolved at no expense of Alinafe Online.
12.4
The User and Third Party consents and agrees that alinafe, within the limitation of applicable law, monitors
the Users’ communications for the purpose of ensuring compliance with its obligations under the Terms and Conditions, and that
alinafe may restrict, delete, or prohibit such communications, if alinafe decides it is necessary to do so, based on its sole discretion.
Links and Advertisements
13.1
Alinafe will sometimes posts links from the alinafe App or Web Content to other sites. Even in this case
alinafe will not make any warranties, endorse, act as an agent, mediate, intercede, or conduct any canvassing, and does
not bear any responsibility regarding the information
and services etc. provided at the linked site. Further, whether authorized or not, the same applies for sites that link to the Site.
13.2
Alinafe will sometimes posts advertisements on the Site. Even in this case alinafe will not make any warranties,
endorse, act as an agent, mediate, intercede, or conduct
any canvassing, and does not bear any responsibility regarding the products and services etc. provided by the advertiser.
Alinafe’s Obligations and Liability
14.1
Alinafe may suspend or terminate part or all of the Service without prior notice due to
system failure, software or hardware breakdown, fault, malfunction, or failure of telecommunication lines.
14.2
The information provided through the Service and communications and other exchanges may be delayed or interrupted at the instance of alinafe.
14.3
The information, data, software, products, and services provided by alinafe through the
service may include inaccuracies or faults. Further, alinafe may add to, change,
or delete all or part of this information etc. without prior warning.
14.4
Alinafe will take security measures at the level it judges reasonable regarding the
server and other network equipment managed by alinafe, but it is possible that incidents
such as unlawful access, information leakage, or distribution of harmful programs could
occur, in spite of these measures. Further, as alinafe does not take security measures regarding
information that travels over the Internet or other open networks unless specifically stated, and
since even if security measures are taken they could be overridden, it is possible that information could be stolen, falsified etc.
14.5
Alinafe does not bear any obligation to protect information posted on the
site by Users and may arrange, move, or delete the information as appropriate.
14.6
Alinafe does not bear any liability regarding damage suffered by Users resulting from the events set out in each of the above items.
14.7
Alinafe does not bear any liability regarding damage suffered by Users resulting from the parts
of the service that are provided free of charge. Further, even if a User suffers damage resulting from
alinafe’s negligence in a part of the service that is provided for a fee, alinafe’s liability will be
limited to the amount of payment actually received regarding the service that was the direct cause of the
occurrence of damage, whether or not any cause for liability exists, such as non-performance of
obligations, defect warranty, or illegal acts, excluding damage arising due to special circumstances and lost profits damage.
Prohibited Acts
Users shall not conduct any of the actions that fall under the following items in their use of the Service:
15.1
breaching the copyrights, trademark rights, or other intellectual property rights, privacy rights, image rights, or other rights
of another person, damaging the honor, credibility, or assets of another person, or actions that contribute to this;
15.2
exposing information, or know how etc. that is kept confidential by another person;
15.3
actions whereby the User behaves threateningly, provocatively, or insultingly to another party, or otherwise causes mental anguish;
15.4
forcing another person to enter into an association, activity, or organization, or to furnish transactions,
profits etc., or to provide a service, or actions that request such things even though the other person has refused;
15.5
registering or posting information which is untrue, or that contains mistakes, or actions that could possibly
cause another person to misunderstand the User’s identity, products, contents of the service, or transaction conditions;
15.6
collecting, stockpiling, altering, or deleting another person’s information;
15.7
using the Service under the guise of another person, having multiple people use the same account,
or an individual establishing several accounts;
15.8
unauthorized access or attempting to use unauthorized access, sending computer viruses,
back-door or other unauthorized commands, programs, data, etc. to another person’s computer,
or leaving harmful computer programs, etc. in a position whereby another person could receive them;
15.9
actions that exceed the scope of normal use and place a burden on the server;
15.10
using, gathering, or processing the information provided in the Service by a method
other than the method provided by alinafe, whether legal or illegal, and whether or not it
infringes upon rights, or using the Service by a method other than the method provided by alinafe,
for profit or for commercial purposes;
15.11
posting information considerably lacking in quality, information for which the meaning is unclear,
or other Messages that deviate from the purpose of the Service, or repeatedly posting Messages with the same or similar content;
15.12
actions that damage the credibility of alinafe, the Site, or the Service, or actions that demean the reputation of alinafe, the Site, or the Service;
15.13
actions other than the items set out above that violate laws and ordinances, public standards, or the Rules and Regulations,
actions that impede the operation of the Service, and actions particularly provided by alinafe and posted on the Site.
15.14
alinafe is not obliged to monitor whether or not the actions set out in the items in Article 15.1.11 are
being conducted in respect of the Site or the Service. Further, alinafe is not
liable for any damage suffered by a User as a result of another User conducting the actions set out in the items in Article 15.1.11.
15.15
alinafe may request cooperation from Users regarding the submission of materials, or obtaining
information in order to investigate whether or not the actions set out in the items in Article 15.1.11 have taken place and the details thereof,
and Users shall cooperate with such requests; provided, however, that alinafe is not obliged to conduct such investigations.
Termination of Use
16.1
Alinafe may, at its absolute discretion, take any or several of the measures set out below in respect of
a particular User without any notice; provided, however, that alinafe has no obligation to take such measures:
a)
suspension or restriction of all or part of the Service.
b)
refusal or restriction of access to the Site;
c)
cancellation of User registration and subsequent refusal of User registration;
d)
amendment or deletion of all or part of messages submitted by a User;
e)
cooperation with criminal or other investigations by investigation agencies and administrative agencies;
f)
any other measures alinafe judges appropriate.
16.2
Users may not make any claims or objections regarding the measures in Article 16.1
and alinafe does not bear any obligation or responsibility such as to explain its reasons for taking the measures.
Damages
17.1
If a User or Third Party breaches the representations and warranties it made in respect of these Terms and
Conditions or if alinafe suffers damage due to a User’s or Third party’s willful
misconduct or neglect, the User or Third party shall compensate Alinafe Online for all damage suffered (including legal fees).
Arbitration
18.1
The parties hereto agree that the User or Third Party shall not apply or commence proceedings before any
court except to challenge a decision made by the arbitrator pursuant to the arbitration law subsisting
Malawi at the material time.
Entire Agreement and Severability
19.1
If part of the provisions of these Terms and Conditions are judged invalid or unenforceable,
the provision will be deemed to have been replaced with an effective and enforceable provision,
the details of which are as close as possible to the purpose of the original provision.
Further, in such case, the other provisions of these Terms and Conditions will survive and will not be influenced in any way.
19.2
These Terms and Conditions constitute the entire agreement between the User and alinafe regarding the service and the
Site and take precedence over all previous or current communications or suggestions made either electronically,
in writing, or verbally.
Governing Law, and Jurisdiction
20.1
The governing law for these Terms and Conditions, the Site, and the Service is the Law of Malawi.
20.2
The Courts of Malawi have jurisdiction regarding any dispute concerning these Terms and Conditions,
the Site, or the Service, subject to Article 18 herein.
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